Introduction
At ورشة نوره سلطان للصيانة المنازل, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services, including AC repair, refrigerator repair, automatic washing machine repair, and general appliance repair.
Information We Collect
- Personal details such as name, contact number, and email.
- Service details including the type of appliance and repair history.
- Payment information necessary to process your transactions.
- Usage data when interacting with our website or WhatsApp services.
How We Use Your Information
- To provide and manage your requested services efficiently.
- To communicate appointment confirmations and updates.
- To improve our services based on customer feedback.
- To ensure safe and secure payment processing.
Data Protection
We use advanced security measures to protect your personal data from unauthorized access, disclosure, or alteration. Your information is stored securely and accessed only by authorized personnel.
Sharing Your Information
We do not sell or rent your personal information. We may share data with trusted service providers or regulatory authorities only when required by law, and always to ensure smooth service delivery.
Cookies and Tracking
Our website may use cookies to enhance user experience and track service requests. You can manage cookie preferences via your browser settings.
Your Rights
- You have the right to access, update, or delete your personal information.
- You can opt-out of promotional communications at any time.
- You can request details on how your information is being used.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, you can contact us at:
- Phone & WhatsApp: 050 042 3312
- Location: Riyadh, Saudi Arabia
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.